A bad product built to scale will never scale. A great product not designed for scale, but optimized for user satisfaction, has a chance. So go build great products. …
Give some thanks
Not silently or in your mind But out loud, in writing or with your eyes …
Going rogue: Running a pop up 20k passion 3000 miles from home
It was a sunny, November day in San Jose, California. Standing on a street corner in downtown with an entire afternoon to kill, we had a crazy idea. San Jose State University was a few blocks up the …
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Bringing the humanity back to innovation
It’s okay to cry at an innovation conference. Saul Kaplan And I did. Ami, Carl, Teny, Courtlandt, Mark and more all brought me to tears sitting in the Trinity Repertory Theater in Providence, …
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Making small-talk less evil
People are looking for permission to get vulnerable. We go through hours of networking events and leave without any great connections. But are we opening the door for meaning? Are we putting ourselves …
Capturing the magic
How do you capture magic from an event and carry it into the future? That's the question I'm asking tonight as I return from BIF 2017, a special gathering of human-centered change-makers from …