What are you most nervous about? Let's prototype that. Think about the whole project and what might go wrong. Imagine you're six months in the future, what didn't work? When there are dozens of …
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Asking vs listening
There's a huge difference between asking young people what they think, and listening to what they have to say. This difference is most apparent when what they say is inconvenient. When they give …
Monsters Inc.
Pete Docter, the director of Monsters Inc. , was talking about how the movie came to be. He said at first it was just a cool little idea of a monster who goes to his day job where he scares kids. He's …
What to celebrate
How long should you celebrate? And what do you celebrate in the first place? You get a nice compliment, do you enjoy it for 5 seconds? 0 seconds? All day? We can probably agree that all year is a …
Unpleasant design at its most brilliant
Today, we went to the famous Ellen's Stardust Diner in Times Square. It's a classic tourist attraction where servers sing show-tunes while they pour coffee and wait on guests. A large percentage of …
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Balancing growth mindset and specialization
Where is the balance between growth mindset and specialization? I know I'm not great running the operations of an organization. I'm better on the product side, developing new ideas, creating events, …
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