How often are we solving for symptoms of a problem rather than the root cause? Now that I've developed the language and habit of mind to analyze how people solve problems, I'm shocked by how many …
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The default format
When you are going to "teach" something, the default format is to make a presentation. A great presentation is nice. It can feel good. It can be impactful. But I don’t think …
Complexity and barriers
Complexity creates the worst kinds of barriers to competition. Intuit, the maker of Turbo Tax, doesn’t want filing taxes to be made easier by the IRS. They profit off the …
What to worry about next…
Finally that big assignment is finished! Now what should you worry about...? Oh right, the budget is due by Friday and there are still a bunch of contracts up in the air. And once that is done …
You have to create your dream job
By definition. It’s your dream. How could someone else create it for you? The scary thing is, just like any first creation, your first one won't be great. You will create a job you think is …
Are rules the problem?
We can’t let kids use their phones! What if they do something against the rules with them during school hours? Well... they’re going to use their phones. There’s no stopping that. If they …