The car market is remarkably undifferentiated. When you're looking for a Honda CR-V, you also find the Rav-4, a Tuscon, a Rogue and more. They're all about the same. Same ish price. Same ish …
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Seth Godin’s design thinking summary
Seth Godin says design thinking answers the two essential questions: "Who is it for?" and "What is it for?" While Stanford's definition of design thinking is a creative problem solving process …
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Being too good
In sports you may hear about the curse of being too good a player who has all the skills, but doesn’t know how to play on a team this idea is slightly off the problem isn’t being …
Design is always balance
There's a common theme in community organization where someone decides to make a resource guide, thinking that the problem is that no one has centralized the right information. The lack of a …
Rushing
We rush and rush and rush and rush until it’s over. Whoops. …
Whose fault is it?
It’s a question that insurance companies often ask. In a trusted community playing a long term game, the answer is “it was my fault.” In a community looking for short term wins the answer is “it was …