It feels like "political correctness" is the term one uses when they don't know or care about any of the people being excluded with language. If you knew the people who were offended, or felt not …
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How much should you work with users?
When starting something new, working with users has two efficiency frontiers. One is that it’s efficient to work directly with users because you’re the most experienced and can serve them best. The …
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The gift and curse of Growth Mindset
When you know that you can improve at anything, the world is full of abundant possibilities. But, it's also harder to let yourself off the hook. I've written off my ability to go to the gym more …
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What we need to get right
I think AI, Blockchain, and other high tech are all important things to get right, but I think community is what’s the most urgent. If we can’t get it right, we’re going to leave too many people …
Doing as thinking
“When I stopped trying to describe what I was going to do and started doing it, things got better.” -Elif Batuman, author and journalist I heard this profound quote recently and it immediately …
The education system is too binary
We've drawn a systematic line that most people only cross once in their life time. You’re either being educated, or you’re working. Oftentimes you do the former for 16 years, then do the latter for …