When you listen to users, iterate quickly and stay honest with yourself, it’s hard to fail. Failing implies finality. Those who understand iteration know that each prototype is just a step along the …
The trickiness of growth
When you’re big you have leverage. When you’re small you have agility. The tricky part is finding leverage when you’re small and staying agile as you grow. …
Big data vs small humans
Sometimes we hide in big data instead of making small impact. One percent improvement might matter for a corporation’s bottom line, but does what does it feel like to a human? I don’t think it moves …
A cure for monotony
The human nature to become accustomed to any circumstance is a tragedy. It creates monotony where joy should reside. An amazing new item becomes commonplace after you’ve used it for a few days. A …
Finding the mapmaker
Someone already drew the map. It'd be silly to walk the whole coastline just to come up with your own rendition of an existing piece. Instead, find the mapmaker, check their bias, and walk away with …
Caring enough
If you care enough to set your ego aside and be wrong, you're on the right track. If you're willing to try something that might not work even if it might be humiliating, be proud of that. Most …