Complexity creates the worst kinds of barriers to competition.
Intuit, the maker of Turbo Tax, doesn’t want filing taxes to be made easier by the IRS. They profit off the complexity.
That organization who has hired a full time staff member just to fulfill the reporting requirements of each state contract that is won, they don’t want the process to be simpler. That means the barriers are lower, more people can apply and they’re in worse competitive position.
The incentives here are as bad as possible. When people profit off complexity, they want to keep things opaque and difficult. Situations like this must be identified, and remedied to open up competition and improve quality in critical areas of community work.